FAQs
Our solutions are built to be used out-of-the-box or as turn-key mobile safety solutions in many countries around the world. Alternatively, we can quickly customize our solutions – devices and secure web-based portals – to fix your specific needs. As a result, while we have a number of frequently asked questions and answers below, if you have other questions, we would be happy to help answer them if you email us at support@securatrac.com.
Q: Are the SecuraTrac websites secure?
A: Each of our websites – SecuraTrac.com, ReliaTrac.com, SecuraFone.com, and SecuraChild.com – use the latest technology and security measures to protect your privacy.
Q: Do I need to install anything special on my computer to use SecuraTrac?
A: No, you do not need to install anything for the tracking service to work. We have worked very hard to make our web site easy-to-use without software or plug-ins. If you do run into problems, please review our support page or contact customer support.
Q: How does SecuraTrac use my personal information?
A: We strongly believe that your personal information is yours. As a result, we do not share your information with anyone except as required by law. Please read our Privacy Policy for more details.
Q: Can I set up multiple people to receive an alert?
A: After the purchase of your first SecuraPAL, you will be able to log into the SecuraTrac?s web site and configure your device. Your SecuraPal configuration page allows you to configure alerts which, when triggered, can be sent to multiple people using various methods (e-mail, sms, etc.).
